Our Mission
Your Health Ally aims to become Australia’s leading online platform for accessible pharmacist advice and health certificates, providing trusted, convenient, and multilingual healthcare support to everyone, wherever they are.
What we can help with:
✓ Absence from work certificate ( up to 2 days)
✓ Minor illness support (cold & flu, UTIs, emergency contraception)
✓ Safe medicine use in pregnancy & for kids
✓ Side effects, allergies & drug interactions
✓ Medication reviews & cost-saving tips
✓ Device education (e.g. asthma, insulin)
✓ Vaccination questions (flu, RSV and more)
✓ Translating foreign prescriptions/medication info
We consult in English, Mandarin, Cantonese, and Korean — with more languages coming soon.
Services
We offer flexible consultations — by message or quick phone call — so you can get trusted health advice from experienced health professionals on your terms.
Quick Consult
$29 | Phone or Message Consult
(up to 15 minutes)
For fast, trusted advice on common concerns — without needing to visit a clinic. Get guidance on everyday symptoms or questions, directly from a qualified pharmacist.
Includes one follow-up reply within 48 hours, so you're never left wondering.
Need a medical certificate?
Add it for just $7 — available for minor self-limiting conditions (within pharmacist scope).
Not for emergencies. If urgent, contact your GP or call 000.
Sick leave or Carer’s Certificate Only
$14 | Same-day delivery
to your inbox
For minor, self limiting conditions like colds, gastro or mild flu - or if you’re caring for someone unwell.
Feeling unwell but don’t need to see a doctor? We can issue Absence from Work Certificates ( up to 2 days)— if clinically appropriate — without the wait.
✔ Fast and secure
✔ Reviewed by a registered health
professional
✔ No need to leave home
Optional: Add a Quick Consult if you're unsure what you need or want to speak with a pharmacist first.
Complex Case Review
(By Request Only)
From $49 | Custom advice
tailored to your needs
For more detailed support that requires extra time, research, or follow-up. This includes things like long-term health concerns, multiple medications, or home medicine cabinet reviews.
✔ Multiple medication interactions
✔ Long-term medicine or supplement use
✔ Chronic condition support
✔ Medicine Cabinet Audit — find out what to keep, replace,
or add
Includes:
✅ One detailed follow-up reply within 72 hours
✅ A written summary sent via secure form or email
This service is currently available by request only.
Once we receive your enquiry, we’ll confirm if it’s suitable and provide a custom quote and timeline.
How It Works
1
Choose a Service
Visit our Services page and select the option that suits your needs:
✔ Quick Consult
✔ Medical Certificate
✔ Complex Case Review (by request)
2
Fill Out a Short Form
Click “Start”, and you’ll be taken to a secure online form.
3
Make a secure payment
After submitting your form, click the payment link on the confirmation page to complete your payment
4
Pharmacist Reviews & Respond
You’ll get a response from a registered pharmacist within the stated timeframe — usually same day or next business day for most services.
-
Advice is sent via secure message or email
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All services include one follow-up reply to help clarify anything so you're never left wondering
Frequently Asked Questions
Have more Questions?